Chirp's PrivacyPolicy

Welcome and thank you for choosing Chirp. Chirp provides an online and mobile chatting and social networking platform via website (the “Site”), the Chirp client software (the “Software”, if any) and/or mobile application (the “App” , if any) and related Internet services (collectively, the “Services”). The Services are operated by Chirp team (the “ Chirp”, “we” or “us”) for users of the Services, including you (“you”). This Privacy Policy explains what information of yours will be collected by us when you access the Site, Software, App and other Services (including through the websites and services of our partners), how the information will be used, and how you can control the collection, correction and deletion of such information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. This Privacy Policy is incorporated into, and is subject to, our Terms of Use and End User License Agreement (the “Terms”). Capitalized terms that are not defined in this Privacy Policy shall have the meaning given to them in the Terms. By accessing and using the Site, Software, App or other Services, you accept the privacy practices described in this Privacy Policy. If you do not or no longer agree with this Privacy Policy, please stop your access and use of the Site, Software, App and other Services.
Chirp does not tolerate inappropriate content or abusive user behavior, which will result in their ID or device being blocked as punishment. When you see inappropriate content or abuse others, you can keep relevant evidence and report the user or content, we will review abuse, pornography, violence, gambling, politics and other issues within 12 hours.


I. INFORMATION WE COLLECT

1. Information We Collect on Our Own Behalf

A. For our Services: As long as quality of the Services can be guaranteed, we endeavour to collect your information as minimal as possible. When you register for an account or during the use of the Services, we may collect personally identifiable information about you, such as your full name, ID/passport number, picture, phone number, email address, IP address, device identifier, geological location, billing information, and so on, as well as non-personally identifiable information, such as type of network, operating system and its versions, mobile network operator, manufacturer of device, messages, images, VoIP data, audio-video streaming data, other content sent and other activities done by you under the Services, to enable the functions and features of the Services and comply with applicable laws. If you purchase a product or service from us, we and/or our third-party payment processors may also collect your payment information. We may send you service related emails, as well as promotional emails to the extent permissible under applicable laws. If you no longer wish to receive these emails, you may opt out of them by canceling your account.

B. Cookies and tracking technologies. Technologies such as cookies, beacons, tags, scripts and similar technologies are used by us. These technologies may be used in analyzing trends, administering the Services, tracking your movements around the Sites, Software and App, and to gather demographic information about our user base as a whole. Cookies are pieces of text records being stored in your browser or device that can be read upon future visits. We use cookies to remember users’ settings as well as for authentication and analytics, but we may expand our use of cookies to save additional data as new features are added to the Service. Users can control the use of cookies at each of their browser application. Please refer to the manual or help of such browser applications for the method of changing cookies settings. If you choose to reject cookies, you may still use our Services, but the functions and features of our Services may not be working correctly. We may use technologies such as web beacons and single-pixel GIF files to record log and usage data. We may also use third-party analytic tools such as Google Analytics, Google Tag Manager, Google AdWords (Conversion Tracking), Yahoo (Conversion Tracking), Quora (Conversion Tracking), and so on. Some or all of these tools may be used to track information about your behavior under our Services depending on your region. For more information or to opt-out, please visit the respective website(s) of these third-party vendors or suppliers, or seek for help from our customer service.

C. Information obtained from third parties. We may receive information about you from third parties as set out below: a) Social network: If you choose to link or sign up using your social network (such as Facebook, Google) , you will provide us or allow to provide us with your username, public profile, your contact lists in such social network and other possible information related to such account. b) Advertising networks/ analytics providers: We will also receive information about you from advertising networks and analytics providers, including age data and demographic information.

2. Information We Collect on Behalf of Third Parties Cookies and tracking technologies. Technologies such as cookies, beacons, tags, scripts and similar technologies are used by our partners, affiliates, analytics or service providers for the purpose of analyzing trends, administering the Services, tracking your movements around the Sites, Software and App, and to gather demographic information about our user base as a whole to enable us to customize the application according to your preference We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis.

3. Information obtained from your device

a) CONTACTS OF PHONE Used for permissions that are associated with accessing the contacts in the user's device. This permission allows Chirp to recommend the user's friends in the contacts to himself so as that they can play games and have fun on Chirp together.

b) PHONE STATE Used for permissions that are associated telephony features. This permission is triggered by Google Play Install referrer API, which allows Chirp to collect information of app downloading and usage. However, we won't collect telephony information such as IMEI and device ID.

c) LOCATION Used for permissions that are associated with accessing user's location. This permission allows Chirp to exhibit the user's location in the profile and recommend interesting people aside the user's location.

d) CAMERA Used for permissions that are associated with accessing camera or capturing images/video from the device. This permission allows Chirp to capture the user's selfies in order for them to be viewed in the profile, allows the user to take photos and send to friends on Chirp, or allows the user to video chat with people they meet on Chirp.

e) MICROPHONE Used for permissions that are associated with accessing microphone in the user's device. The permission allows the user to voice chat with people they meet on Chirp.

f) STORAGE Used for permissions that are associated with accessing and uploading from the storage in the users device. The permission allows Chirp to download game-related resources, and upload the user's photos from the gallery in the device to the profile or to friends on Chirp.

g) ADVERTISING ID Used for permissions that are associated with accessing advertising id provided by Admob, Facebook, Unity, Vungle. The permission allows Chirp to collect the user's data of downloading and using Chirp, so as that the user experience and the strategy of advertising Chirp in the market can be improved.

h) HOME SCREEN SHORTCUTS The permission allows Chirp to create homescreen shortcuts of games in the user's devices and make it quicker and more convenient to start games.

i) REQUEST OF MAC ADDRESS The permission allows Chirp to distinguish users when necessary such as locking users who break the rules.

j) LIST OF INSTALLED APPLICATIONS This permission allows Chirp to read the list of installed applications in users' devices, With user's permission, the information of third-party apps' list can be accurately provided, allowing Chirp to use such information for analysis to provide better services.

k) Bluetooth This permission allows us to find and connect to the Bluetooth devices, to record and play audios of your mobile phone via the Bluetooth device.

II. HOW WE USE AND DISCLOSE YOUR INFORMATION

1. How We Use Your Information A. We use the information you provide in a manner that is consistent with this Privacy Policy. Generally, we use the information that we collect to operate and maintain our Services and to respond to your demands and concerns. If you provide information for a certain reason, we may use the information in connection with the reason for which it was provided.

B. The Company and its subsidiaries and affiliates (the “Related Companies”) may also use your information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services. The Company and the Related Companies may use this information to contact you in the future to offer you additional services.

C.If you have given your consent, we may use the information that we collect to send you marketing communications or other types of newsletter. If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact our customer service

2.How We Disclose and Share Your Information A. The Company is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your information with certain third parties, as described below.

B. Personally Identifiable Information. Your information collected through the Service may be processed and/or stored in India (for India users), Singapore or any other country in which the Company or the Related Companies, agents or service providers maintain facilities which are necessary for the provision of the Services, but we will not rent or sell your personally identifiable information to any others. Any personally identifiable information you elect to make publicly available under our Services, such as posting comments on public visible interfaces, will be available to others. If you remove information that you have made public under our Services, copies may remain viewable in cached and archived pages of our Services, or other users may have copied, saved or captured that information.

C. Non-Personally Identifiable Information. We may share non-personally identifiable information (such as anonymous usage of data, landing/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Services and those of our partners. Non-personally identifiable information may be stored in locations outside our direct control and may be stored indefinitely. D. Instances where we are required to disclose your information. We will disclose your information where required to do so by law, if subject to court orders or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to comply with a legal obligation; (c) to protect the personal safety of users of the Services or the public; (d) to enforce our Terms or to protect the security or integrity of our Service; and/or (e) to protect and defend the legitimate rights or property of the Company, Related Companies, our users or other persons.

E. Other circumstances that we may have to share your information. (a) Business Transfer. We and/or our stakeholders may buy or sell/divest/transfer the Company (including any shares in the Company), or any combination of its products, services, assets and/or businesses. Your information may be among the items sold or otherwise transferred in these types of transactions. We may also undergo corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings where your information may be part of the assets involved. (b) Agents, professional consultants and alike. We sometimes engage other companies or individuals to perform certain business-related functions. Your information may be provided to them for such functions including without limitation professional analysis, technological maintenance and payment processing. (c) Development use. Developers using our SDK or API may be given access to their end users’ information, including message content, message metadata, and voice and video metadata, only for the purpose of providing the SDK/API functionality within their applications and/or services which are necessary for the continued provision of the Services. (d) Testimonials. We may display personal testimonials of satisfied customers on our Site, Software and App. With your consent, we may post your testimonial along with your name.

3. Aggregated Information In a continuing effort to better understand and serve the users of the Services, we may conduct research on our customer demographics, interests and behavior based on the information collected. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with the Related Companies, agents and business partners. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for business and other lawful purposes.

III. STORAGE AND PROCESSING OF YOUR INFORMATION

1. Your information collected through the Service may be processed and/or stored in, Singapore or any other country in which the Company or the Related Companies, agents or service providers maintain facilities. We may transfer information that we collect about you, including personal information, from your country or jurisdiction to other countries or jurisdictions around the world. The laws of the place where information is collected, processed or used may not be as comprehensive or protective as the laws of the country where you live. If you are located in India, please note that we will only transfer information, including personal data, in accordance with the Indian laws i.e. Information Technology Act 2000 and the applicable rules made thereunder. If you are located in the European Union, please note that we will only transfer information, including personal data, in accordance with the General Data Protection Regulation (the “GDPR”).

2. Retention of Your Information A. If you have an account with us, we will retain your information for as long as your account is active or as needed to be ready to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

B. If you are a visitor to our Services, we will retain your information for as long as necessary but no longer than as required by applicable laws after your last visit to our Services.

C. To dispose of personal information, we may anonymize it, delete it or take other appropriate steps. Information may persist in copies made for backup and business continuity purposes for additional time and will not be retained for longer than is required for the above mentioned purpose or as otherwise required under the applicable laws.



IV. HOW WE PROTECT YOUR INFORMATION

1. Protecting your privacy and data is our priority. We always take reasonable physical, technical or managerial measures to protect the information collected via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage, is one hundred percent secure. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information on the Internet.

2. Compromise of Personal Information In the event that personal information is compromised as a breach of security, we will promptly notify our customers in compliance with applicable law. If such breach of security is caused by any of the following reasons, you hereby agree that we shall in no circumstance be held liable: A. Government or judicial authorities seize data from us in compliance with applicable laws, regulatory policies, administrative or judicial orders, or on the basis of other lawful grounds.

B. Disclosure or exposure of any personal information resulting from the user's own action of sharing or leaking his/her account or password.

C. Any information disclosure caused by hacking, computer virus, trojans or other cybercrimes, or system failure or telecommunication malfunction, where it is commercially impractical for current technology to prevent or withstand such incidents.

D. In the event of an emergency, which endangers public safety or other person’s life, health or property, your information may be disclosed to mitigate the situation. If your rights have been jeopardized as a result, you may claim compensation from the beneficiary of such event under applicable laws.

E. Any disclosure of your information under an event of force majeure, or for any other cause that is not attributable to the Company.

V. YOUR CHOICES ABOUT YOUR INFORMATION

1. If being a current user of our Services, you can update certain information by accessing your profile via “Settings” or other interfaces alike. You can also unsubscribe from certain emails and notifications by clicking the “unsubscribe” button or link or switching off relevant features. You can opt out from certain cookie-related processing by following the instructions given by the manual or help screen of your browsers.

2. You have the right to request to review, correct, update or delete inaccuracies to certain information about you that we keep on file by logging into your account to update your relevant information. Alternately, you can contact our customer service to make such requests and inquiries. So long as applicable laws mandatorily require, you have the right to request that we provide, rectify or delete the personal data or restrict the processing of your personal data. Additionally, you also have the right to data portability if it should become relevant and required by applicable laws.

3. You have a right to ask us to stop using or limit our use of your personal information in certain circumstances. For example, if we have no lawful basis to keep using your information, or if you think your personal information is inaccurate and wish to correct it. The rights and options described above are subject to limitations and exceptions under applicable law. In addition to those rights, you have the right to lodge a complaint with relevant supervisory authorities. However, we encourage you to contact us first, as we will do our very best to resolve your concern.

4.How do you delete your account

You can delete your account with the app by tapping Cancel account path: mine-cancellation, enter the cancellation account details;after the deletion of your account ,your personal information will be removed from Chirp ,except the personal information that must be retained by us as clearly stipulated by laws(such as the information related to your transactions in Chirp,and the date that should be retained as clearly stipulated by the government or laws)



VI. COMPLIANCE WITH APPLICABLE LAWS

1. The GDPR We make every endeavor to comply with the GDPR framework as set forth by the European Union regarding the collection, use, and retention of personal data in relation to European Union member countries.

2. Children’s Privacy Our Services are not for users below age 18 and we do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian of a child under the age of 18 and believe he or she has disclosed personal information to us, please immediately contact our customer service. In the event that we learn that we have collected personal information from a child under age 18, we will halt the processing of such information and will take reasonable measures to promptly remove applicable information from our records.

3. “Do Not Track” Policy California law requires that operators of websites and online services disclose how they respond to a “Do Not Track” signal. Because there is not yet a common understanding of how to interpret “Do Not Track” signals, we do not currently respond to “Do Not Track” signals. We are willing to continue to work with the industry to define a common understanding of how to treat “Do Not Track” signals.



VII. OUR LEGAL BASES FOR COLLECTING AND HANDLING OF YOUR INFORMATION

The laws in some jurisdictions require companies to tell you about the legal basis they rely on to collect, use or disclose your personal information. To the extent those laws apply, our legal grounds include but are not limited to: A. To perform the contractual obligations. Much of our processing of personal data is to meet our contractual obligations to our users, or to take steps at users’ request in anticipation of entering into a contract with them.

B. Legitimate interests. In many cases, we handle personal information on the ground that it protects or furthers the legitimate interests of us, our users and other persons in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals.

C. Legal compliance. We need to use and disclose personal information in certain ways to comply with our legal obligations.

D. Consent. Where required by applicable laws, and in some other cases, we handle personal information on the basis of your implied or express consent.

E. Where the GDPR is applicable, Clause 6(1)(a) through (f) of the GDPR.

VIII. ADDITIONAL POLICIES

1. Unsolicited information You may provide us with ideas for new products, services or improvements to existing ones, and other voluntary and unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

2. Links to Other Websites or Services We are not responsible for the practices employed by websites or services linked to or from our Service or Sites, including the information or content contained therein. When you use a link to go from our Services to another website or service, this Privacy Policy does not apply to such third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

3. Notification Procedures It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email, written or hard copy notice, or through conspicuous posting of such notice on the Services, as determined by us in our sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

4. Changes to this Privacy Policy All changes to this Privacy Policy may be made any time and from time to time where we deem necessary and appropriate, and will be effective when they are posted on this page. When we change the policy in a material manner, we will give you a notification via email and/or a prominent notice on our Site, Software and/or App, prior to the change becoming effective. If you do not or no longer agree with such changes, please stop your access and use of the Site, Software, App and other Services.

5. This document is written in the English language and shall be the only authentic text. We may provide translations in other languages in different regions we operate for your convenience, but in case of any discrepancies between such translations and this English text, this English text shall always prevail.

6. NON-REFUND POLICY: Unless otherwise required by the applicable law, no refund will be entertained after the virtual items (such as "Diamonds") have been purchased.

7. Contacting us. If you have any questions about this Privacy Policy or your rights under applicable data protection law including any complaints or questions in relation to the content of our product, you may contact our: chirpvip@163.com



Children's Privacy Protection Statement


Published: March 3, 2025

Updated: March. 3, 2025

Effective: March. 3, 2025



The Chirp platform operator (hereinafter referred to as "we") is committed to protecting the personal data of children who use our products or services. The Children ’s Privacy Protection Statement (hereinafter referred to as “this statement”) and the “Privacy Policy” are intended to explain to statutory guardians of the children (hereinafter referred to as you) and children how we collect, use, store and process their personal data, as well as our providing access to, correction, deletion and protection of this information. Unless otherwise agreed, the terms and acronyms used in this statement have the same meanings as those in the "User Agreement" and "Privacy Policy".

Special Instructions for Child’s Custodian:

Chirp does not allow Users under 14 years of age to register or use. If it is identified that the user account is registered and used by a child, that account will be banned, and the data of the child will be secured in accordance with this statement.We hope you can cooperate with us to protect the personal data of your children. You should educate and guide your children to enhance their awareness and ability to protect personal data and remind them not provide to any online products and service providers their own personal data without your consent .



Special Instructions for Children:

We recommend that any child participating in online activities should obtain the consent of the Custodian in advance. If you are a minor under 14 years of age, you need to read this statement carefully with your Custodian and obtaining your Custodian ’s consent before using our products, services or provide any information to us .



Please understand that this statement applies to our activities such as the collection, processing, storage, sharing, transfer and disclosure of children's personal data through the Internet. Our Privacy Policy clarifies general ways of how we collect and process personal data, which also applies to children. In case there is any inconsistency certain terms between the Privacy Policy and this statement, that of this statement shall prevail. Outstanding issues which have not been accomplished in this statement shall be subject to the Privacy Policy. Please understand that due to the nature of Internet service, we may not be able to accurately identify that the actual user is a child. If you are the guardian of the child, and believe that we have collected or processed any personal data of the child under your custody,, or have any question concerning this statement or any matter related to this statement, you can contact us through the channels published at the bottom of this statement, we will response or reply as soon as possible.

We remind you that we have used bold font to remind you of the important provisions in this statement which (may be) closely related to the rights and interests of you and the children in your custody, please read carefully.

If you have any questions or requests for personal data during reading this Statement, we provide you with a special feedback channel. For details, please refer to section 6 of this Statement, how to contact us. We will answer you as soon as possible


This statement contains :

Article 1 Collection and use of Children's Personal Data

Article 2 Sharing, Transfer and Disclosure of Children's Personal Data

Article 3 Storage and Protection of Children's Personal Data

Article 4 Management of Children's Personal Data

Article 5 Changes to this Statement

Article 6 Contact us

Article 1 Collection and Use of Children's Personal Data


We strictly abide by the provisions of law, regulations and the user ’s agreement. We will collect the following personal data about you and the children according to the specific situation of the user ’s choice of products and services.

1. Our products or services will require users to fill in information like Date of Birth or Age, according to function development. If we recognize that the user is a child under 14, we will refuse the user to register and/or continue to use relevant products or services, ban the user account and cease collecting personal data.

2. When we identify the user as a child under the age of 14 based on the above information provided by the user, we will collect your information, including mobile phone number, e-mail address, then contact you to verify your guardianship with the child under your care. For the purpose of better protecting the legitimate rights and interests of the child, we may also collect additional information from the guardian (such as name, id information or other proof of guardianship) to further verify the guardianship between the guardian and the child. We may, but are not obliged to, hand over the child's account to you for management, but you should not return the account to the child for them to use. Please understand that you can choose whether to provide us with the specific information required, but if you do not provide certain specific information, we may not be able to verify your guardianship with the child, thus you may not be able to use our products, services or relevant specific functions.

3. We may not be able to identify that the user is a child under 14 years of age, thus we may collect their personal data when they use our products or services.. Please refer to Article I of the Privacy Policy "How do we collect and use your personal data" section, a detailed understanding and use of personal data we collect purpose, methods and types, etc.

4. We strictly abide by the provisions of laws and regulations and the agreement with users, and use the data collected from you and the children under your care for the following purposes:

(1) Verify the identity of children and their Guardians;

(2) For the purpose of optimizing products or services, safety guarantees, service investigations, handing complaints related to children.

Article 2 Sharing, Transfer and Disclosure of Children's Personal Data

1. Share

We will only share children's personal data with third parties with the prior consent of the guardian, except in the following situations:

(1) We will share some of the children's personal data (such as the children's user name, account number, password, and transaction content of the children user in some of our products and services, as well as performance logs) with the Custodian. You can access and manage the relevant personal data of your Children.

(2) For the purpose of “Collection and Use of Children's Personal Data” as described in Article 1;

(3) Sharing in accordance with the provisions of the Privacy Policy under the circumstances where we haven’t been able to verify that the user is a child.

2. Transfer

(1)With the continuous development of our business, possible mergers, acquisitions, asset transfers and other transactions may lead to the sharing of you and your children’s personal data with the assignee. We will conduct security assessment and require the assignee to continue to be bound by this statement, otherwise we will require the assignee to re-seek authorized consent from the guardian.

2. If we do not identify that the user is a child under the age of 14, we shall transfer the user's personal data in accordance with the Privacy Policy.

3. We will transfer children's personal data to other parties after obtaining the consent of the guardian.

3. Dislosure

In general, we prohibit the disclosure of children's personal data externally, but we may disclose children's personal data for the following purposes:

1.To comply with applicable laws, regulations and other relevant provisions;

2. Abide by the court's judgments, orders or other legal procedures;

3. Comply with the requirements of relevant government agencies or other legally authorized organizations;

4. We have reason to believe that we need to abide by relevant regulations such as laws and regulations;

5. For the purpose of enforcing the relevant service agreement or this statement and safeguarding the public interest, it is reasonable and necessary to protect the personal and property safety of our customers, us or our affiliates, other users or employees or other lawful rights and interests.

Article 3 Storage and protection of children's personal data

The personal data of children which we collect in our operations will be stored in the Republic of Singapore. We will ensure the security of the personal data, implement protective measures not lower than the standards in your country.

If we do not identify that the user is a child under the age of 14, we shall store/transfer, may include cross border transfer, the user's personal data in accordance with Article 4 “How do we store your personal data”of the Privacy Policy.

We will implement encryption and other technical measures to store children's personal data to ensure information security, will not store the data longer than necessary. Please refer to Article 4 "How do we store your personal data", Article 5 "How do we protect your personal data" and Article 6 "How do we deal with personal data of minors" of the Privacy Policy for detailed information on how we store and secure children's personal data.

When our products cease operation or services terminate, or the storage period expires, we will delete or anonymize your personal data and that of your child within a reasonable of time.


Article 4 Management of Children's Personal Data

When we identify that the user is a child under the age of 14, the relevant account will be banned. The child user will no longer be able to manage his or her personal data through that account,, however, you can manage your personal data as the child’s guardian. If we handle the child's account to you for management, you can refer to Article 7 of privacy Policy "How you can manage your personal data" to manage the personal data of the child under your guardianship.

You and your child may also contact us (please refer to article 6 of this statement, "How to Contact Us") for feedback and information. We will reply to you in time after verifying your comments in your feedback. Please understand that during the verification process, we may need you to provide your child's account number, date of birth, contact information, ID information and other personal data, in order to reply to your requests after we verify your identity and your comments.

(1) Access to Children's Personal Data

You and the children in you custody can view the personal data provided or generated by the children's users in using our products or services, including but not limited to user names, passwords, avatars, nicknames, genders, unsolicited content, etc.

(2) Correction of Children's Personal Data

When you and the children in your custody find that the personal data of the children we collect, use and process is wrong, you can contact us to make corrections. We will take timely measures to correct the problems after completing the identity verification and verification.

(3) Delete Personal Data of Children

If there are the following situations, you and the children in your custody may request us to delete the personal data of the children collected, used and processed. We will promptly take measures to delete the problem after completing the identity verification and verification:

However, please note that if you and the child under Custodianship request us to delete the personal data , that user may no longer be able to use our products and services or some specific business functions in the products and services.


Article 5 Changes of this statement


We may amend the terms of this statement in due course and such amendments form part of this statement.

Without your explicit consent, we will not limit your rights under this statement. We will use reasonable, appropriate, and obvious channels to remind you of relevant content updates after the application or official website has been updated or after the official announcement, so that you can understand any changes made in this statement.

For major changes, we may also provide a more prominent notice to explain the specific changes in this statement, depending on the specific situation.

The major changes referred to in this statement are as follows:

1.Significant changes in our service model;

2. Major changes in the ownership structure and organizational structure of the Chirp platform;

3. The main objects of information sharing, transfer or public disclosure have changed;

4. Your rights to participate in the processing of personal data and its exercise channels have undergone major changes;

5. Our responsible department dealing with personal data security, contact information and complaint channels have changed;

6. The personal data security impact assessment report indicates that there are high risks.


Article 6 Contact us

If you have any questions, comments or suggestions about this policy, you can contact us through the following channels;

Email: chirpvip@163.com


We will reply to you within 7 working days after your identification is verified.